Privacy Policy
GOALS
Your satisfaction and respect for your privacy guide the conduct of our daily activities. Therefore, we have adopted the Confidentiality and Privacy Policy (the “Policy”) to ensure that we fulfill our responsibilities in this area. The Policy constitutes one of the pillars of the privacy protection program.
This program aims to ensure compliance with the legal framework established by the Act modernizing the legislative provisions regarding the protection of personal information, SQ 2021. The Policy sets out the commitments of Éclairage TST Lightning towards the protection of your privacy and aims to establish and to maintain your trust in our practices in this area. It is therefore with the aim of transparency that we communicate the Policy to you.
SCOPE
The Policy governs the way in which Éclairage TST Lightning processes the personal information of its customers, candidates for positions posted on its website and any other person, regardless of the medium on which this information is found: paper document, recording sound or database, for example. However, the Policy does not apply to personal information that is public by law.
DEFINITION
This is information which concerns a natural person and which allows them to be identified. For example, your professional history, your bank account numbers or your communications preferences constitute personal information that concerns you.
IMPLEMENTATION
Members of the Éclairage TST Lightning team are informed of the existence of the Policy. They are made aware throughout the company so that everyone understands the principles underlying the Policy and sees to apply them in the context of their functions.
In accordance with the privacy protection principles set out in the Policy, we adopt the practices and measures required on a daily basis to fulfill our responsibilities in this area. We thus demonstrate that we attach great importance to the protection of your privacy. Also, we have adopted measures to raise awareness among members of the Éclairage TST Lightning team of the important role they play in protecting your privacy.
COLLECTION OF PERSONAL INFORMATION
We primarily collect your personal information directly from you, including:
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when you communicate with our teams;
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when using our website.
We collect and use your personal information to carry out the mission entrusted to us, in particular to:
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communicate with you;
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process your application for positions we post;
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provide you with the usual Éclairage TST Lightning services;
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permanently ensure the efficiency and quality of our business processes;
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understand your experience as a client or candidate in order to ensure that it is positive for you;
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offer information and content useful to you and promote our services;
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comply with our legal and regulatory obligations.
We only collect personal information that is necessary for the intended purposes. We use your personal information for the purposes indicated. However, we may wish to use your personal information for other purposes. In such cases, we will ask for your consent beforehand. However, it is important that you know that the law allows us to use your personal information without your consent in certain situations.
Also, we have adopted measures to raise awareness among members of the Éclairage TST Lightning team of the important role they play in protecting your privacy.
OUR SAFETY MEASURES IN PLACE
Committed to providing you with the best service through best practices, we implement security standards generally recognized in the field to protect your personal information throughout the period we have it in our possession.
When we decide which measures to apply, we ensure that they are reasonable, taking into account certain factors, including the sensitivity of the personal information in question and the context of its use.
The security measures we take fall into three main categories:
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Technological security measures
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Examples: firewall, management of access privileges and encryption of information.
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Physical security measures
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Examples: locking of filing cabinets and restrictions on access to premises.
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Organizational security measures
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Examples: information security policies, procedures, training and awareness, and reliability and integrity checks.
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We periodically review these security measures to ensure that they are properly applied, that they are still fully effective and that they are still appropriate given the evolution of our systems and information technologies.
If you have reason to believe that personal information about you has been compromised, please contact our team: tstlouis@eclairagetst.ca
We keep your personal information for as long as we use it to conduct our business and provide you with services. If you have any questions about the retention period applicable to a particular situation, do not hesitate to contact our team: tstlouis@eclairagetst.ca
YOUR RIGHTS
You have the right to access your personal information. In such cases, only you can exercise this right, unless you consent to your personal information being disclosed to a third party. Furthermore, if you believe that we hold inaccurate, incomplete or ambiguous personal information about you, or if you believe that we have collected, used, communicated or retained it contrary to the Access Act, you have the right to request that this information be corrected or that the collection, use, disclosure or retention that you consider to be contrary to law ceases.
The law, however, provides certain grounds which restrict the exercise of these rights. If you send us a request, we may require that you identify yourself and provide proof of identity to ensure that the request actually comes from you.
Do not hesitate to send any request concerning your personal information as a client.
However, please note that you can at any time send your request for access or rectification in writing to Ms. Tina St. Louis, president, at the address tstlouis@eclairagetst.ca
COOKIES
This website uses cookies.
We use cookies to ensure that our website functions properly during your visit. Here is a table presenting the cookies considered essential to ensure the proper functioning and adequate navigation on our website. The following information is taken from the Help Center of the WiX application used to create the eclairagetst.ca website (updated as of February 29, 2024):
Nom du cookie / Cookie Name | Objectif / Goal | Durée / Duration | Type de cookie / Cookie Type |
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fedops.logger.X | Utilisé pour mesurer l'efficacité du système | 12 mois | Essentiel |
bSession | Utilisé pour mesurer l'efficacité du système | 30 minutes | Essentiel |
TS* | Utilisé pour des raisons de sécurité et de lutte contre la fraude | Séance | Essentiel |
smSession | Utilisé pour identifier les membres connectés au site | Séance | Essentiel |
consent-policy | Utilisé pour les paramètres de la bannière de cookie | 12 mois | Essentiel |
_wix_browser_sess | Utilisé pour la surveillance/débogage du système | Séance | Essentiel |
_wixCIDX | Utilisé pour la surveillance/débogage du système | 3 mois | Essentiel |
SSR-caching | Utilisé pour indiquer le système à partir duquel le site a été rendu | 1 minute | Essentiel |
svSession | Utilisé en lien avec la connexion de l'utilisateur | 12 mois | Essentiel |
hs | Utilisé pour des raisons de sécurité | Séance | Essentiel |
XSRF-TOKEN | Utilisé pour des raisons de sécurité | Séance | Essentiel |